At Vermaa Jeweles, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our products, place an order, or communicate with us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

Personal Information

• Full Name
• Email Address
• Mobile/Phone Number
• Billing Address
• Shipping Address
• City, State and PIN Code
• Order and transaction details

Account Information

If you create an account with us, we may collect:

• Username
• Login information
• Order history
• Saved addresses

Technical Information

When you browse our website, certain technical information may automatically be collected, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Website interaction information
• Date and time of visits

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders
• Confirm your purchases
• Provide order and shipping updates
• Respond to customer enquiries
• Process payments through our payment partners
• Handle returns, refunds and exchanges
• Improve our website and shopping experience
• Prevent fraudulent or unauthorized transactions
• Provide customer support
• Send important service-related communications
• Send promotional communication where permitted and where you have opted in

3. Payment Information

Payments made through our website may be processed by third-party payment gateways.

Vermaa Jeweles does not intentionally store complete credit/debit card details, CVV numbers, UPI PINs, banking passwords, or other sensitive payment credentials on its own servers.

Payment information is handled by the applicable payment service provider according to its privacy and security practices.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• Remember your shopping cart
• Remember certain preferences
• Understand website usage
• Improve website functionality
• Provide relevant website features

You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Sharing of Information

We may share necessary information with trusted service providers who help us operate our business, such as:

• Payment gateway providers
• Courier and logistics partners
• Website hosting providers
• Technology and IT service providers
• Customer support providers

We only share information that is reasonably necessary to provide the relevant service.

We do not sell your personal information to third parties for their independent marketing purposes.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no internet-based transmission or electronic storage system can be guaranteed to be completely secure.

7. Third-Party Links

Our website may contain links to third-party websites or services.

Vermaa Jeweles is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.

8. Marketing Communications

If you have opted to receive promotional communication from us, we may send information about:

• New collections
• Special offers
• Discounts
• Festive sales
• New product launches
• Jewellery-related updates

You may request to stop promotional communications at any time.

9. Children’s Privacy

Our website is intended for general consumers and is not specifically directed toward children.

We do not knowingly collect personal information from children without appropriate consent.

10. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain information.

To make a privacy-related request, contact us using the details provided below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions regarding this Privacy Policy, please contact:

Vermaa Jeweles
Email: [vermaajeweles@gmail.com]

Phone: [+91-6367719952]
Address: [PLOT NO. 69, Govind Nagar Near Tehkhana The Restaurant Tilak Vidhyapeeth Ke Pass, Sanganer Jaipur, Rajasthan – 302029 India]